Raise a service request

For customers with one of our systems — ours, or one put up by a dealer or franchise of ours. We check it is really you before the request reaches the service queue.

Who you are
The code
What is wrong

Covered under warranty

What you never pay for

Module defects

25 year performance warranty from the manufacturer, claimed by us on your behalf.

Inverter faults

5 to 10 year warranty depending on the make - replacement handled by our team.

Workmanship

5 years on our installation - structure, wiring, earthing and mounting.

First year service

12 months of free maintenance from the date of commissioning.